Privacy Policy

PetVetHub is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our pet veterinary appointment application (“the App”), which allows users to schedule appointments for their pets, including dogs and cats.

1. Information We Collect

We may collect the following types of information:

2. How We Use Your Information

We use the collected information to:

• Schedule and manage veterinary appointments
• Communicate with you regarding appointments or your pet's care
• Improve and personalize your experience in the app
• Provide customer support
• Send important updates or notifications
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following situations:

• With veterinary clinics or service providers involved in your appointment
• With third-party vendors that help operate the Services (e.g., hosting, payment processing, and analytics).
• If required by law, legal process, or government request
• In connection with a merger, sale, or acquisition of all or part of our company
• We share subscription data with third-party tools (e.g., Stripe) to manage subscriptions. Stripe's privacy policy applies to payment processing.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet or app-based service is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You can:

• Access, update, or delete your personal information within the app
• Opt out of marketing communications
• Request account deletion by contacting us at [Support Email]

6. Children’s Privacy

Our app is not intended for use by children under the age of 13, and we do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app and the “Effective Date” will be updated accordingly.

8. Payment Information

We use Stripe, a third-party payment processor, to securely handle all payment transactions made through the App. When you make a payment, your payment information (such as credit or debit card details) is provided directly to Stripe. We do not store or have access to your full payment card details. Stripe collects and processes payment information in accordance with its own Privacy Policy, which you can review here: https://stripe.com/privacy We may receive limited payment-related information from Stripe, such as: Payment status and transaction ID

9. License and agreement

10. Contact Us