QA – Publication

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Challenge
The client was requested and kept in view the need for continuous improvements to the existing platform for providing end-to-end services to their users.
Client Overview
The client was a US-based leading digital publication house for academic, medical, and scholarly universities.
Solution
Agile Soft System worked to scale the QA effort for a strategic project in a short period, by automation, functional, and load testing.
Benefits
The client experienced improvements as a result of a stringent, timely, and focused QA process, at the Client’s platform that resulted in extraordinary Customer satisfaction.

Project Details

Challenges They were Facing!

About the Customer’s request and keeping in view the need for continuous improvements to an existing platform, the following were identified as some key business challenges for the QA/Testing phase.
  • The client required major standardization for the QA process with referred technology
  • The QA effort has to be strictly within the scheduled overall project development plan
  • Reference Citation Style required unique improvements and support for additional types
  • Improvements in different development methodologies before formal signoff
  • Improvements to the existing QA System by automated monitoring jobs

What We Delivered!

The design template incorporated improvements to publication Menus, Footer, Branding Zones, and other links. These improvements to the framework needed new development and detailed testing.

The testing scope was strategically (deliberately) limited for some modules. These modules had features and notifications, which had default settings and site-specific configuration options. QA customized for the configuration options where different individuals that receive these notifications were defined.

Verification was done for all the Notifications, which were sent as a result of different testing modules. Agile Soft Systems’ QA team got the solution in the following way:

Managed QA Services

Agile Soft Systems needed a deft team that could write/execute test cases and advises the Client on areas that needed more focus. Agile Soft Systems provided an experienced QA Project Manager coupled with a QA test team of highly skilled Quality Engineers that were ready to begin testing immediately.

Scalable Support

Agile Soft Systems needed additional QA resources to manage a large test effort for major product enhancements. Agile Soft Systems provided the point, laser-focused, QA process, technical support, and testing environments, which made it possible for the client to focus on their development efforts.

QA Staff Augmentation

Agile Soft Systems provided the complete QA team for this project.

Agile Development QA Support

For this high-growth web services company, Agile Soft Systems fielded a qualified, capable QA Engineering staff on short order. The Agile Soft Systems team was well versed in the Agile operational concepts of quick, short-term turnaround without disturbing long-term system stability. The AGS QA has mastered the Agile (Scrum) methodology.

Outcome

  • The development had better control over the system as the QA team provided a high level of partnership to identify defects and pitfalls.
  • Notification helped track the end User engagement providing key insight to the business unit.
  • Testing by Module (creation/control) monitors provided scale in building/management.
  • Support for module notifications was verified using new testing methodologies.