Telecom
Telecom Business Applications Management & Maintenance
Agile Soft Systems help retailers transform their technology to gain a complete view of consumers and serve them across the entire process. With greater visibility into the customer experience you give mobile shopping, personalized service and instant gratification. You improve operational efficiency, encourage collaboration between stores and supply chain partners and increase order fulfillment.
Flexible Support Model
We provide Flexible Support Models (8×5, 12×5, 16X7, 24X7) designed to meet your business requirements, resulting in improved return on investment. We also have Onshore Offshore support model based on the customer needs.
Application Help Desk Support
The organisations using large number of business applications face challenges managing such applications inhouse and increases burden on IT. We offer Customised Level 0, Level 1, Help Desk Support services that includes:
Application Maintenance Services
We offer a business oriented social networking service, where different verticals from hospitality industry are focused solely on interactions and relationships of a business nature. Platform where people either find work or get ahead in career as well as gain resources and opportunities for networking. Complete end to end solution, similar to LinkedIn, but built considering the requirement very specific to hospitality industry.
IT Infrastructure Monitoring
We offer comprehensive Infrastructure services such as 24*7 support, Configure / monitor critical server services, Disk space alerts, critical jobs, log rotation, backup Network and other user mgmt activities, Use various ticketing tool to follow led ITIL process, RCA for Critical incident, Follow Informational and hierarchical escalation policies in case of Critical incident, Generate weekly / monthly service report to find the service improvement and implement CI around it