Software Maintenance & Support Services
Enhance productivity and reduce downtime with our efficient IT support and maintenance services / Keep your business software up and running hassle-free with our software maintenance and support services.
Agile Soft Systems offers a broad range of professional Software Maintenance & Support services for software product manufacturers and their end customers. We have top-tier customer service teams that are adept at quickly identifying and resolving technical issues. Our team of expert developers take proactive measures to plan for future support while minimizing your long-term maintenance expenses.
Application Maintenance and Support Services We Offer:
We take a proactive approach to software support and maintenance. Our teams and processes are built around this principle. This allows us to capture the application environment and business activity effectively and efficiently. Our support and maintenance procedures are custom-designed and well-defined.
Ongoing App Enhancement
Leverage additional support services like problem analysis, bug fixing, resolution, and on-call support for software applications to make them more efficient and robust.
Mobile App Maintenance / Support
Engage in routine app modernization operations to catch up with the pace of your business. Our support staff assists around the clock.
Web Maintenance Services
To ensure your website is functioning properly, it is essential to perform regular maintenance tasks such as updating content, backing up data, testing page load speeds, reviewing security updates, etc.
Perfective Upgrades
For your enterprise app, just come up with flexible features, and we’ll create them. To stay competitive, upgrade a variety of new functionality and features.
Technical Improvements
To get better results, alter the corporate apps’ DNA. Coding rewrites, app architectural redesigns, and framework optimization are all necessary.
Corrective maintenance
If problems with already existing solutions are discovered, our corrective maintenance can address them. It focuses on fixing software problems and eliminating bugs.
Performance Monitoring
Employ a group of knowledgeable quality analysts to scrutinize your operations and make suggestions for changes to meet technical standards.
SLA Driven Software Support
With strong software support, you can be sure that your company needs, such as network uptime, speed, and customer service availability, are addressed.
Security Review / Compliance
To ensure a smooth procedure, a team of professionals will regularly and continuously evaluate the app’s functionality and compliance.
Backups and Recovery
Give your business data to our dynamic servers, who will securely store it and provide you with easy access to it through reliable authentication.
Need Software Support & Maintenance?
Features of Software Maintenance Services
We prioritize consistent stability, long-term functionality, and thorough preventive maintenance. Our methodologies and systems are designed with this in mind. We aim to prevent issues that may arise from incomplete or short-term solutions.
Secure and Stable application: Learn about end-to-end application maintenance and support service models that can address all of your business’s needs while providing 24/7/365 availability and extremely secure access methods.
Minimal Downtime: Acquire tested business ideas for maintaining apps in an adaptive, corrective, preventive, and perfective manner. Ensure that your applications are efficiently running and that there is little downtime.
High-Performance: With sophisticated tools and tested experience, you can now receive a thorough examination of your software’s performance along with customized application tweaking to fit in with your business.
Customization: Deploy industry experts to perform in-depth analyses of your business while adhering to your vertical and specialization for updates and adaptations that are incredibly targeted.
Industries We Serve
Our software maintenance services assist our clients in obtaining the most recent and performance-based software and cover a variety of business sectors.
Our Methodology
We base our software solutions and preventative maintenance strategies on the problems unique to your industry and tailor them to your needs:
Requirement Gathering
The first step for our teams is to gather the documentation and process information for your development endeavor. Clarity around maintenance goals is improved as a result.
Requirement Analysis
Relying on in-depth information exchange and analytics for enterprise applications to fully comprehend each application component and streamline your software.
Maintenance Proposal
You can count on our highly regarded maintenance teams to develop a hyper-aligned maintenance strategy and a properly defined maintenance proposal for your review and approval.
Infrastructure Evaluation
For a thorough grasp of your procedures and utilities, deploy software maintenance teams to examine the extensibility and scalability of your IT infrastructure.
Testing
You can be sure that once your maintenance protocol is put in place, there will be strict testing methods to guarantee the stability of your software maintenance activities.
Reporting
Leveraging teams with specialized knowledge for organizing responses and actions into comprehensible reports for record-keeping and as a guide for future maintenance.
Why Choose Agile Soft Systems Inc?
We seek to improve the functioning of the product by addressing the problems and flaws with our software maintenance services. Therefore, to ensure its proper operation, your application needs to be updated regularly.
Increased Productivity: Software upgrades can improve the reliability of system operation, data acquisition, and data analysis.
Full Access to Remote Support: Reduce workflow interruptions to zero with complete access to chat support, Ticket management, and online software support resources.
Improved Data Integrity: Upgraded software works better with modern operating systems, providing higher security and stability.
Better Budget Control: Annual support plans eliminate unexpected expenses for software upgrades.
Service Plans
| SERVICES | SILVER | GOLD | PLATINUM |
|---|---|---|---|
| Helpdesk Ticketing System | |||
| Tracking cum Project Management Tool | |||
| SLA | |||
| Dedicated Team | |||
| Application Recovery | |||
| Backup | |||
| Package & version upgrade | |||
| Hot Fixes | |||
| Bug Fixes | |||
| Upgrades & Enhancements | |||
| Security Audit | |||
| Application Monitoring | |||
| Application Performance Testing |
FAQs
We will sign an NDA with you, ensuring complete security for your app idea, to ensure its confidentiality.
Yes, Agile Soft Systems Inc. also offers custom application development services to provide your current business solution with many new functionalities and features.
Software development costs usually vary because of various parameters such as the complexity of the projects, the number of modules to be designed, testing time, etc.
The term “software maintenance” refers to the act of adapting and updating a piece of software to meet the requirements of its users. After a product has been released, it is necessary to execute maintenance on the software to improve it in many ways, fix any problems that have arisen, increase the software’s performance, and so on.
Software maintenance includes a range of activities that are necessary to ensure the proper functioning of software applications after they have been developed and deployed. This can include tasks such as bug fixes, software updates, performance optimization, security patches, and user support. Software maintenance also involves managing the documentation and knowledge base related to the software, providing training and resources to users, and adapting the software to changing business requirements or user needs.
Some security measures that can be implemented to secure an app idea include using secure coding practices, encrypting sensitive data, implementing user authentication and authorization mechanisms, conducting regular security audits and testing, utilizing firewalls and intrusion detection/prevention systems, and ensuring compliance with data protection regulations. The specific security measures will depend on the nature of the app and the potential threats it faces. It is always recommended to consult with experienced software developers or security professionals to determine the best security practices for your app idea.
We provide a wide range of services under software application maintenance and support services. Here are all of them:
- Ongoing App Enhancement
- Mobile App Maintenance / Support
- Web Maintenance Services
- Perfective Upgrades
- Technical Improvements
- Corrective maintenance
- Performance Monitoring
- SLA Driven Software Support
- Security Review / Compliance
- Backups and Recovery