PetVetHub is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our pet veterinary appointment application (“the App”), which allows users to schedule appointments for their pets, including dogs and cats.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Pet Information:
- Pet’s name, species (e.g., dog or cat), breed, age, and medical history
Appointment Details:
- Appointment dates and times
- Reason for the visit
- Preferred veterinarian (if applicable)
Device and Usage Information:
- IP address
- Device type
- Operating system
- Usage data and analytics
2. How We Use Your Information
We use the collected information to:
- Schedule and manage veterinary appointments
- Communicate with you regarding appointments or your pet's care
- Improve and personalize your experience in the app
- Provide customer support
- Send important updates or notifications
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following situations:
- With veterinary clinics or service providers involved in your appointment
- With third-party service providers who assist in operating the app
- If required by law, legal process, or government request
- In connection with a merger, sale, or acquisition of all or part of our company
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet or app-based service is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You can:
- Access, update, or delete your personal information within the app
- Opt out of marketing communications
- Request account deletion by contacting us at [Support Email]
6. Children’s Privacy
Our app is not intended for use by children under the age of 13, and we do not knowingly collect data from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in the app and the “Effective Date” will be updated accordingly.
8. Contact Us