Maximize Client’s Business Potential with Datalink API: An Interactive Walkthrough

Aquadoor Banner-min

Case Study at a Glance:

  • Industry: Leading Global Manufacturer
  • Company: Under NDA
  • Company Size: 200+ employees
  • Site: Under NDA

The Client

AquaDoor (a pseudonym) is a leading global manufacturer and manager of hard drives, generating revenue of over $1 billion annually. To enhance their customer service, they sought access to drive health data of their hard drives to create warranty and replacement add-on features for their hardware segment. To achieve this, AquaDoor integrated AgileSoft’s DataLink API into their platform, enabling the Predictive Analytics platform to collect the hard drive health data. The API allows AquaDoor to access the data without any user information. This marks the initial implementation phase.

The Ask

AquaDoor needed a solution that could deliver timely and accurate data, without placing a burden on their development team’s resources. After careful evaluation, they determined that the DataLink API built by AgileSoft met all their requirements. Here are the key highlights of the requirements of the client:

Key Product Parameters for System Improvements

After evaluating the DataLink API against several essential criteria, AquaDoor ultimately opted to leverage the API’s capabilities:

Our Solution

Solution Software & Application

Solution Software & Application-min
Upon registering an account with the DataLink API Portal, AquaDoor provided basic application information, including their logo, redirect URL, and description, and in return, received a Client ID and API key. Leveraging this information, the AquaDoor development team efficiently integrated the API onto a test server and subsequently deployed it to production, completing the implementation process within just five days.

Seamless Sign In
Script initiation of the connection, handshake with authentication with a listener.

Account Details
Once the quick setup is completed, data is pulled into the AquaDoor with time stamps.

To fully test out the experience of using an API from the API Portal, AquaDoor worked closely with the AGSFT team throughout the implementation process and promptly resolved any issues that surfaced.